Responsible gambling
We take the issue of responsible gaming seriously, providing tools to help our players maintain control over their betting habits.
Tools for Managing Your Play- Deposit Limits: Set limits on how much you can deposit into your account within a specified period.
- Loss Limits: Limit the amount you lose in a set time frame.
- Time-Outs: Temporarily close access to your gaming account for up to 6 weeks at a time, taking longer than this requires manual intervention with our customer support team.
Permanent Self-ExclusionIf you feel that you need to exclude yourself from playing games on our site completely and wish not to return to us in the future we can make it easier for you. Once you choose this option please be aware that:
- Your account will be immediately deleted.
- No withdrawals of funds from your account shall be possible following self-exclusion (except as required by law).
- You may only request a reversal after an interval period of 12 months, at the end of which time we can remove the block and reinstate access to our website.
Supporting OrganizationsWe support responsible gaming practices by providing links to reputable organizations that offer help:
- Gamblers Anonymous Canada: For those struggling with gambling addiction. Offers a 24-hour hotline for immediate advice on recovery.
- SOS Joueurs: A non-profit organization dedicated to helping problem gamblers, offering resources and support for individuals in need.
Informed ChoicesRecognizing the signs of problematic gaming behaviors is crucial:
- Are you using gaming as an escape from problems?
- Have you ever felt guilty or anxious about your gaming habits?
- Has your family or friends expressed concern about your gaming?
If you've identified with any of these signs, it might be a good time to assess if your relationship with our platform (or gaming in general) is healthy.